Madame Chance Casino Review
Madame Chance is a non-Gamstop casino launched in 2016, offering fans of online casinos an enviable selection of games; from slots to roulette, blackjack, poker, video slots, live casino, action games, and even micro betting. The site is best suited for non-licence play for UK citizens, offering the exact high-end state-of-the-art online casino experience. With their range of payment methods, responsive customer support, and choice of games, the site shows just how luck can be a lady tonight.
Madame Chance – A Valid Non-Gamstop Casino
Madame Chance is a classic when it comes to online casino providers, offering a competitive online casino experience. The site is a non-Gamstop casino, yet retains the benefits that players should expect from a licensed casino. This Madame Chance review will provide information on what to expect on the site and what benefits you could expect to find when choosing the provider.
No Limits when Depositing
One of the first benefits to note for a casino like Madame Chance is that there are no limits for making deposits. Often, there are limits that prevent you from depositing as much as you might want to. This can impact the enjoyment of a game or change how you might play on a site. A non-licensed casino like Madame Chance has no restrictions when it comes to deposits, which means players can engage with the site as much as they want to.
The range of payment methods for a site is often one of its draws, especially in the early stages of choosing where to play. Luckily, Madame Chance has an enviable list of payment methods. Some of the methods are also subject to special bonuses if used.
The following payment methods are suitable for making deposits on the site. Some are subject to specific territories, mainly where they are the chosen payment method. The site opts to choose the fastest and safest methods so that players can engage with as quickly as possible.
The options show the site’s commitment to the future of digital payments, showing they understand that e-wallets such as Skrill and Neteller, that are becoming popular with players of online casinos. The technological advances here are reflected throughout the rest of the site, which should reassure players that they are in good hands when it comes to providing a top-class casino experience.
|Ukash||Check with support||International|
|Paysafecard||Check with support||Europe, Mexico, Argentina|
|Neteller||Check with support||International|
|Skrill||Check with support||International|
|PostePay||Check with support||Italy|
|Sofort||Austria, Belgium, Germany, Netherlands, Switzerland|
The withdrawal limit is set at €7,000 per month. Each withdrawal option is subject to a different withdrawal time, as dictated by the type of payment method. For example, you will experience a faster withdrawal process when using an E-wallet, due to the nature of their payment methods, which promises to be faster and more secure than other providers. See below for further details:
|Withdrawal Option||Withdrawal Time|
|Credit/Debit Cards||10 days|
|Bank transfer||5 days|
|Pending Time||5 days|
The customer support is extremely important for customers of any service, should any issues arise. Having upfront customer support options displays confidence from the company that they will be happy to deal with these issues punctually. Madame Chance has a transparent customer support system in place and endeavours to be as helpful as possible for those who might need to utilise it.
The first port of call should be the live chat option, which allows customers to speak directly with a member of the customer support team. This can help deal with issues that might not seem all that clear to you, but are solved through only a quick fix from the customer support team. The response rate is usually within minutes, and you see a name and photograph of the team member, to help to easily refer back to the conversation later. The live chat option works for those who don’t have an account too, so customers who might be interested in joining the site can also receive help and immediate information.
The site also has a list of FAQs, which can also help deal with common issues that many players might experience, or questions that can be readily answered. These range from information on depositing and withdrawing funds to the different kinds of games available on the site. Checking through these could definitely help save time if an issue arises.
Should an issue not be apparent from these FAQs, there is also a responsive email address to give you more in-depth support. This is: [email protected]. The team at the other end aim to answer queries as quickly as possible and urge customers who have an issue to provide as much information when querying it, as well as any of the fixes they have already tried. They suggest that the email address is added as a friendly sender.
A phone number is also included as part of Madame Chance’s customer support. The number is +357 25 281876 and is operational from 9am to 10pm GMT. Sometimes, depending on the issue, calling in these hours could result in a quicker fix, opposed to sending an email.
The first deposit bonus is of 400% up to €800 on a player’s initial deposit at the casino, following approval of the deposit. The second deposit gives a player 150% up to €800, and the third gives 200% up to €800. Overall, players can potentially gain €2400 across three deposit bonuses. In the interest of fair gaming, players must wager a minimum of 20x the sum of your first deposit (80x for players in Greece and Lebanon) and must deposit a minimum of €20.
Recurring Bonuses and Promotions
One of the most competitive aspects of playing at Madame Chance is the huge range of regular promotions on offer. In addition to the welcome bonus, and the second and third welcome bonus, there are many different kinds of promotion.
Double Comp Points is a bonus that rewards a player if they choose to play on the chosen game of the month. Comp points can then be used to join the VIP scheme.
Furthermore, Free Spins Friday allows players to use the code, FRIDAYSPINS in order to receive free spins on any Betsoft game. These games can be found under the Betsoft section of the game navigation. There are three different kinds of free spins on offer:
- 25 Free Spins + 100% Bonus up to €500 with a minimum deposit of €20
- 40 Free Spins + 100% Bonus up to €500 with a minimum deposit of €30
- 60 Free Spins + 100% Bonus up to €500 with a minimum deposit of €50
The promotion only runs on Fridays and on Betsoft games, and the code FRIDAYSPINS can only be used 3x on a Friday daytime.
The Early Bird Promotion is tailored to those who might want to get up early in order to play, as it only runs between 4am and 7am on Monday to Friday. Players are eligible for an 80% deposit bonus when playing within these times when they use the code, THEWORM.
To be eligible, the player’s account balance must be at zero with no pending withdrawals. The bonus gives a sum on top of the deposit, up to a total of €600. The bonus is only valid for one deposit per day and the code must be used straight away.
The Happy Hour promotion is there to celebrate the end of the week. On Thursday and Friday, between 5pm and 8pm, if you message customer support after placing a deposit, you’ll get a bonus. To be eligible, the player’s account balance must again be at zero with no pending withdrawals. The bonus is only valid for one deposit per day and is a non-redeemable bonus.
You can Celebrate Your Birthday with Madame, with this promotion giving you double comp points on your birthday as well as a surprise gift in the form of a deposit bonus on the day. Simply contact the support team and you’re away. As expected, the bonuses are only eligible on the date of a player’s birthday.
For VIP players, Tuesday Top Up gives selected players 120% deposit bonus on their first deposit of a Tuesday. There is no maximum redemption on the bonus, but it can only be used once with the code, TOP120.
Also for VIP players, the Weekend Reload promotion works across Friday, Saturday, and Sunday and allows players to redeem a bonus of between 120% and 150% with the code, RELOAD. Again, to be eligible, the player’s account balance must be at zero with no pending withdrawals. The bonus is only valid for one deposit per day and is non-redeemable.
First Deposit Bonus Terms & Conditions
The terms and conditions for the first deposit bonus are:
- Players must deposit a minimum of €20 to be eligible.
- Players must not be blocked from receiving bonuses.
- Players are eligible for one first deposit bonus per household/IP address/person.
- Players must wager 20x the sum of their deposit plus bonus before withdrawing any amount higher than the initial deposit (80x if players are in Greece of Lebanon).
- Bets placed on all games other than slot games will be deemed a violation and the bonus and winnings will be voided.
VIP and Loyalty Programs
A VIP program is something that separates the good online casino providers from the great online casino providers. Madame Chance understands its players and feels they deserve to be treated as VIPs, showing gratitude to the dedication and loyalty of players. So, what does the VIP program of the site look like?
VIP players receive an improved exchange rate for comp points, and can also expect a bonus every Monday, and two special promotions, the Tuesday Top Up and the Weekend Reload. Players can also expect to receive a personal relationship manager to handle all aspects of being a VIP on the site.
Casino Games: Slots, Table Games and Live Casino
The most important aspect of an online casino is the kinds of games they offer. At Madame Chance, there are variants of almost every table game, slot game, and even action games that might not be found elsewhere. For example, there are titles that have been developed by industry experts such as Betsoft, Play’N’Go, Evolution Gaming, Mr Slotty, Iron Dog Studio, Play Pearls, Fugaso, Felix Gaming, and Wazdan.
The site also features micro bet games, which allow players to have the same gameplay, but with far lower criteria for playing the game. This is suitable for either testing out various games, and suits those who might want to stretch their roll.
There are around 200 slot games on the site, with some of these being classic slots and some being video slots. The slots offering is clearly outlined and allows players to search through specific developers in a drop-down menu. This lets players choose games from developers they might enjoy engaging with and allows visitors to see whose titles are available on the site.
Blackjack & Roulette
Madame Chance offers five blackjack tables with different styles of gameplay, and nine roulette tables to cater for each different version of the game. The main differences are the types of rules i.e. for American roulette and European roulette.
As mentioned before, not all sites offer the selection of action-based games as Madame Chance does. The site has a wide selection, including variants of the lottery-style game of Keno.
There is, of course, a range of poker tables, with three classic variations, and five versions of video poker for players to indulge in. Having such options available is important as each variant offers a different style of play.
Live casino is one of the best examples of advanced gaming technology on the market, so a site that can provide a good live casino experience is usually highly recommended. Madame Chance has a selection of live casino titles, which includes baccarat, speed baccarat, roulette, Hold’em poker, blackjack, and even Sic bo.
The live casino experience has been developed by some of the most adept developers in the industry. The games feature a live dealer and can be played round the clock and, while some competitors offer a wider variety of variants of some of these live games, Madame Chance does provide a comprehensive offering of these game titles.
Is Madame Chance Legit or a Scam?
Madame Chance is far from a scam, but its exciting offerings could be seen that way as it does seem too good to be true. There is a wide range of games and gameplay styles to suit every casino player’s tastes. There is enough variety in payment methods to cater for everyone, and the games are suitable for mobile and feature titles from reputable developers. Luck be a lady tonight; Madame Chance is fully legit.
Mobile User Experience
Being able to play the site on mobiles is imperative in 2020, and luckily Madame Chance doesn’t disappoint. There is a fully optimized mobile version of the site, which offers the same quality gameplay and user functionality of players’ accounts as on the site. Payments can be processed, and games can be played as they would with the desktop version.
While there is no specific app, the amount of software available would likely cause a huge number of updates, which wouldn’t be received well by players. Indeed, offering the same site on mobile and not requiring any downloads allows no quality to be lost and no hassle for the player. The site even provides a QR code to help login on mobile.
Madame Chance operates under a gambling licence issued by the Government of Curacao. The site has an SSL encryption and also works with Gaming Laboratories International in order to ensure they offer an independently audited fair game.
What We Like About Madame Chance
- Wide range of games and developers to choose from.
- Many promotions for customers.
- Strong customer support options.
- Exclusive VIP club.
What We DON’T Like About Madame Chance
- Deposit and withdrawal methods are specific to certain countries.
- No cryptocurrency options available.
- No app available.
FAQs – Madame Chance
Is Madame Chance a serious and trustworthy casino?
Madame Chance is a serious and trustworthy casino. Not only does the site ensure its user data is safe through secure encryptions, but it also works with banking companies to ensure financial transactions are safe and protected. Furthermore, as mentioned previously, the site is independently audited to ensure it offers fair play by Gaming Laboratories International.
Can I Deposit as Much as I Like?
Yes, there is no deposit limit at Madame Chance. This is one of the biggest differences between other online casinos, who often place a limit on how much you can deposit.
Do I Get Winnings Paid Out Fast and Safely?
Winnings are paid out based on the method you opt for. Some take longer than others. Please refer to our aforementioned table for more information.
Are Winnings Tax-Free If I Am UK Citizen?
Betting Duty was abolished in 2001 in the UK, so any gambling winnings will be tax-free.
Does Customer Support speak English?
Customer support speaks perfect English through all communication channels. The phone number operates to the GMT time zone, showing dedication to UK based players.
Who Is Behind and Runs Madame Chance?
Madame Chance is owned and operated by Vega World Solutions N.V., of E-Commerce Park Vredenberg, Curaçao.
Can I Play Microgaming Slots on Madame Chance?
No, Madame Chance does not offer any Microgaming titles at this time. However, the site does offer a huge range of other developers from those who are well-known in the industry, to those more independent and therefore offering more exclusive games.