14Red, a non-Gamstop casino that launched in 2018, aims to offer players a wide range of casino games across its platform. The site specialises in slot games, video poker, and standard table games. 14Red is suitable for non-licensed casino play for UK players. In addition to a vast array of up-to-the-minute casino software, the site operates a stellar VIP loyalty scheme, has a variety of deposit and withdrawal methods available, a strong customer support presence, and a mobile offering.
14Red – A Valid Non-Gamstop Casino
14Red is a non-Gamstop casino, yet retains the features that players would expect to engage with from licensed casinos. This 14Red review will show how we have found the site, what we think the site does well, and where the site could improve. Overall, we can help you discover whether 14Red is a legit online casino site or is not worth playing on. We will show you what to expect when using the site and how you might benefit from the site’s offering.
No Limits When Depositing
A key point of attraction for 14Red is that there are no limits for making deposits, which means that players can play as much or as little as they like. Ultimately, the player gets to choose how much they deposit on the site themselves. This could work for players who might want to have full control over how much they deposit on a site, and who might want to use alternative deposit options that those which might be readily available with competitors. You might find that the no limits for depositing suit your gameplay style.
The payment methods for 14Red are one of the main draws of the site, and one that shows a dedication to those who want to opt for modern methods of making payments, as well as more traditional ones.
The deposit options listed here are those which are supported by 14Red. Some may only be available in areas where the style of payment is accepted. The site is committed to constantly see what players want from their banking options and urge that they will update this should more methods become in demand.
|Payment Method||Territories Accepted||Bonus (if applicable)|
|Siru Mobile||Sweden, Finland, Norway|
These deposit options show that the site is attempting to please as many payment methods as possible, including e-wallets, which are growing in popularity. The fact that Bitcoin is an accepted payment method shows that the site is serious about contending with its competitors, who largely don’t offer cryptocurrency for their online casinos. The minimum amount players can deposit is £10.
Players should familiarise themselves with the various times taken for making withdrawals, as they differ for each method. E-wallet options for making withdrawals include Neteller and Skrill, while bank transfers include Visa and MasterCard. Players can’t withdraw more than €5,000 per month. The minimum withdrawal is £20.
The fact that e-wallets have a maximum withdrawal time of 24 hours shows that the site understands their players may wish to use these methods, so is making it easy to combine using an e-wallet with playing on the site.
|Withdrawal Option||Withdrawal Time|
|Credit/Debit Cards||Up to 10 days|
|Bank transfer||Up to 5 days|
|Pending Time||Up to 5 days|
Customer service is important and one of the factors we consider when asking if the site is legit or not. While most sites hope that customers will experience seamless play and uninterrupted payments, it is important that should a problem arise, there is a plan in place to try to fix it.
The site’s customer service includes an email address for longer communication. This is: [email protected]. It is recommended to add the email to the ‘safe senders’ list on your emails to ensure you receive a response and your issue can be remedied fast. 14Red endeavour to respond to emails as soon as possible. The site urges those emailing to outline their problem in as much detail as possible, including any methods they have already tried to fix it. This helps to solve your issue in a timely manner.
If the problem requires more of an urgent response, there is also a phone number that players can call. This is: +357 25 030456 and is operational 9am – 10pm GMT. Sometimes, the issue might be easier to solve by calling the number.
Alternatively, there is a live chat functionality that is operational 24/7. This means that should you have a pressing issue, you are able to quickly get through to someone who might be able to help you handle it. Most chats take up to two minutes to receive an answer from a customer service operator with a name and photo. This small touch helps give you further peace of mind that the site aims to help solve your issue as soon as possible. You don’t need to be a user of the site to speak to the 24/7 live chat team, so queries before joining could be asked here.
Before attempting to contact the customer support team, there is a comprehensive list of FAQs on the site. These range from licence and language issues to questions about payment and the many bonuses and promotions that the site offers. Try checking this list to see if a similar problem has already been outlined, and a solution may present itself to save you from having to contact customer support.
Most online casinos have some kind of welcome bonus and comparing them allows us to see which casinos might offer the best one. The first deposit bonus for 14Red is a 200% deposit bonus (max bonus €600) and 50 Free Spins. Once a player’s initial deposit has been approved, they are eligible for the bonus by using the code: RED200. Only one deposit bonus is accepted for new players, and you must wager 20x the sum of your deposit plus bonus before withdrawing any amount greater than your initial deposit. This amount is 40x in the UK, Greece, and Lebanon.
Recurring Bonuses and Promotions
By offering a good range of recurring promotions and bonuses, the site shows that it rewards loyalty and wants to continue offering something exciting for customers new and old. This isn’t something that all casino sites do, so 14Red is able to stand out from its competition here.
One of the promotions offered is a series of weekly cash spins. The offer means that you can redeem up to 100 spins every Sunday with no wagering requirements. Every week these cash spins are on offer with a special bonus code of WEEKLYCASH. For every 100 spins you play in the week, with the special bonus code, you will get 1 cash spin back with a limit up to 100 cash spins per week. The winnings come in real cash.
Terms and Conditions for the Weekly Cash Spins are:
- Permanent offer every week until further notice
- Weekly cash spins are issued automatically to players for the relevant game after 12:00am GMT every Sunday
- The player needs to make a deposit during the week using the code
- Customer support will choose the game of the week that receives the cash spins
- The value of the cash spins is based on the min bet value of the game
- Cash spins are not awarded for rounds played with bonus funds
- A max of 100 cash spins can be claimed every week
- Winnings from free spins are limited to €500
The Jackpot Reloader promotion is a monthly promotion that promises to allow players a chance to redeem an extra special reload bonus. By inputting the code JACKPOT, players can collect a 125% bonus without having to do anything. This is part of how 14Red are showing players that they will give them the best possible experience on the site.
The terms and conditions for this promotion are:
- Once a month, deposit at least €20/200kr/$20 and use the code JACKPOT.
- The bonus cannot be credited through customer support, but on the deposit page in the cashier
- General promotion T&C apply
The Midweek Morning Madness promotion is also offered, specifically for players to use in the morning during the week. There are different tiers of the bonus, depending on how much is deposited by the player. The bonus code MORNING gives players one of the following, depending on their deposit amount:
- ACE – €20 – €50 to get a 50% bonus
- DOUBLE ACE – deposit €51 up to €100 to get a 75% bonus
- TRIPLE ACE – deposit €100+ to get a 100% bonus
Terms and Conditions for Midweek Morning Madness are:
- Players must deposit a minimum of €20/200kr/$20 and use the bonus code MORNING.
- The promotion can only be used once daily
- The promotion runs from 6am to 11:59am Monday to Friday
- The bonus cannot be credited through customer support, only through inputting the bonus code MORNING on the deposit page inside the cashier
- General bonus T&C also apply
First Deposit Bonus Terms & Conditions
The general bonus terms and conditions for the site are:
- Bonus money cannot be withdrawn as it is virtual money
- Games are subject to wagering requirements. For slots, there is a 100% wagering requirement, and a 10% wagering requirement for all other games
- All cashback carriers a wagering requirement of 1x and the winnings derived from cashback cannot be withdrawn until the cashback amount is wagered in full
- Bonuses can be rejected by the customer through customer support, provided a bet wasn’t made and automatic bonuses can be rejected
- Cashback limits are subject to a maximum withdrawal limit of 10x the cashback amount
- Funds can be withdrawn once wagering requirements have been achieved
- If a balance reaches 0, the bonus balance and wagering requirements will be reset
- Bonus balances not used in 15 days may be removed, and if attempts to use more than one per person, they may be voided
- Bonuses can’t be awarded if there is a pending withdrawal on the account
- Once a bonus is begun to be used in one type of game, wagering requirements must be completed for this game
- Irregular play could result in removal from the site and winnings being confiscated
VIP and Loyalty Programs
One of the biggest benefits for players of 14Red is the VIP loyalty program. Those players who dedicate time to the site deserve to be treated as such and 14Red understands this. Playing games earns players comp point, which can then allow them entry to the VIP club. What does a player get if they do join the VIP club?
Not only will players be given a special VIP relationship manager, which goes above and beyond normal customer support in order to give them dedicated and unique service, but players will have access to promotions that other players won’t have.
VIPs will be able to play a special range of VIP games, will have access to special events, exclusive prizes, gain unique bonuses throughout the year (including for your birthday) and invitations to celebrate special occasions. This will be delivered in a top-class service.
Here is a rundown of the tier upgrades for the VIP loyalty scheme:
|Tier||€ Played for Tier||Bonus Points|
|Silver||€1 to €5000||–|
|Gold||€5001 to €15000||5%+|
|Platinum||€15001 to €25000||15%+|
Casino Games: Slots, Table Games and Live Casino
One of the most important aspects of identifying what makes a good online casino is the range of games on offer. Luckily for players, 14Red has a wide range of these and something to suit all styles of gameplay.
The navigation for finding games is very simple. Players can choose games that are featured by the site, games that are new, through the type of game they want to find, and even from the developer when selecting the type of slots wanted.
The site hosts around 256 video slot games and 21 classic slot games. The themes for these slots are based around themes such as zombies, superheroes, and Ancient Egypt – so there is something for all fans of slots.
Slot games for the site have been developed by Fugaso, MG Gaming, Betsoft, Softswiss, Microgaming, PlayPearls, BluePrint, Nucleus, Booongo, Mr Slotty, Play N Go, NextGen, Felix Gaming, and many more independent gaming houses.
Blackjack & Roulette
There are 7 versions of roulette and 4 of blackjack. In this mix, the site tries to cover all kinds of variant of the game: from American roulette and Micro roulette to Blackjack Surrender.
There are 3 poker tables and 1 video poker table on the site as well as baccarat, Keno, Fortune Wheel, and Reels of Fortune. The site also has 9 micro bet games, which require less of a deposit each time for less of a potential reward. This can be used to test the site or can be for players who want to make their money last longer.
Live casino is one of the most important aspects of finding a good online casino that is reputable and legit. We are pleased to report that the site has a strong live casino offering. The site offers roulette, blackjack, baccarat, and Hold’em poker as live casino games. The live casino offering enables players to see a dealer as they play the game, which adds a greater sense of tension.
The live casino elements of the game are brought to players through four different operators. These are Lucky Streak, SA Live, Super Spade and Vivo Gaming. These are some of the most credible names when it comes to online casino live dealer technology. For those playing live casino, you are subject to the same withdrawal and deposit payment methods and rules.
Is 14Red Legit or a Scam?
The site is a legit casino experience. Not only does it have a huge variety of games for players to engage with, but it is paving the way for a multitude of payment options, and has a customer support team that is responsive and dedicated to ensuring players have the best time.
We are very happy to report that 14Red is not a scam and is a legitimate casino and one that players will find they enjoy returning to.
Mobile User Experience
A mobile interface for a site helps us see whether the site has the longevity to move forwards with our increasingly mobile world. So, it is something that reviews look at in some detail. Not only does the site have a mobile version, but it has an ability to conduct all payments through the cashier on mobile, too.
Most people want the opportunity to be able to play online casino on the move, and 14Red ensures this is the case by optimizing some of its best games for mobile play. There is no need for an app download as the site performs well on most mobile browsers.
The site operates with a gambling licence issued by the Government of Curacao. The site has affiliation with The Best Casinos, CasinoMir, and Cazinova. The site is encrypted and strives to ensure players are protected when using the site.
What We Like About 14Red
- Top-class VIP scheme
- Diverse game options
- Several regular promotions
- Wide range of payment methods – including Bitcoin
What We DON’T Like About 14Red
- Not all payment methods are for all territories
- Some withdrawal times are longer than others
- No app
FAQs – 14Red
Is 14Red a serious and trustworthy casino?
14Red is a serious and trustworthy casino. Not only does it have affiliations with many official bodies, but the site itself is also encrypted to ensure players are properly protected. There is an independent auditor to show that the Random Number Generator that the site uses is legitimate. These are Gaming Laboratories International (GLI).
Can I deposit as much as I like?
Yes. Unlike some of its competitors, at 14Red there is no deposit limit, you can deposit as much as you like. The minimum deposit is set at £10.
Do I get winnings paid out fast and safely?
There are many ways to have your winnings paid out. The times for each method are listed below:
Are winnings tax-free if I am a UK citizen?
All gambling winnings are tax-free for UK citizens since the Betting Duty abolition of 2001. So all winnings on the site are exempt from tax.
Does customer support speak English?
English is the primary language of customer support, so those operating the customer support options should speak in perfect English. The phone line operating times are given in GMT, which suits those in the UK.
Who is behind and runs 14Red?
14Red is owned and operated by Alpha Interactive Solutions, based in Curaçao.
Can I play Microgaming slots on 14Red?
There are a range of online casino games developers who have games on the site, and Microgaming is one of them. The site constantly updates their gaming roster, so more games from various developers may be added in the future. There are a good variety of Microgaming slots – such as Lost Vegas.
|Withdrawal Option||Withdrawal Time|
|Credit/Debit Cards||10 days|
|Bank transfer||5 days|
|Pending Time||5 days|